Frequently Asked Questions

Get answers to common questions about pool installation, maintenance, and landscape services in Richmond, VA.

Pool Installation

How long does it take to install a pool?

Latham fiberglass pools typically take 3-5 days for installation (our specialty and recommendation), while custom concrete pools take 3-6 months. Timeline depends on site conditions, weather, and permit approval. Custom features like decking and landscaping add additional time.

What's the difference between Latham fiberglass and concrete pools?

Latham fiberglass pools offer faster installation (3-5 days vs 3-6 months), lower maintenance, and longer lifespan with preset shapes. Concrete pools allow unlimited customization but require higher maintenance, periodic resurfacing every 10 years, and longer installation times. We specialize in and recommend Latham fiberglass for most homeowners due to their superior quality and industry-leading warranties.

How much does a pool cost in Richmond, VA?

Pool costs vary based on size, type, and features. Latham fiberglass pools typically range from $50,000-$80,000 installed, while custom concrete pools range from $60,000-$120,000+. Contact us for a personalized estimate based on your specific needs.

Why do you specialize in and recommend Latham fiberglass pools?

We're an authorized Latham dealer and specialize in their premium fiberglass pools because they offer the best value for most homeowners: fastest installation (3-5 days), lowest maintenance requirements, no resurfacing needed, and industry-leading warranties. Latham is America's largest fiberglass pool manufacturer with 60+ years of excellence. While we can install custom concrete pools for unique designs, Latham fiberglass pools deliver superior long-term satisfaction with lower total cost of ownership. Learn more about the comparison here.

Do I need permits for pool installation?

Yes, most pool installations in Richmond and surrounding counties require permits. We handle all permit applications and inspections as part of our installation service to ensure compliance with local regulations.

Can pools be installed year-round in Virginia?

Pool installation is best done during warmer months (April-October) to avoid weather delays and ground freeze issues. We typically book installations 2-3 months in advance during peak season.

Pool Maintenance

How often should my pool be serviced?

We recommend weekly service visits during swimming season (May-September) and bi-weekly during off-season. This includes chemical balancing, skimming, brushing, and equipment checks to maintain crystal clear water.

What's included in weekly pool maintenance?

Our weekly service includes water testing and chemical balancing, skimming debris, brushing walls and steps, emptying baskets, checking equipment operation, and providing a detailed service report.

How much does pool maintenance cost?

Weekly maintenance service typically costs $100-150 per visit, depending on pool size and services included. Annual contracts often provide cost savings compared to individual service calls.

Do you provide pool opening and closing services?

Yes, we provide complete seasonal opening (April-May) and closing (October-November) services including equipment startup/shutdown, water treatment, and winterization to protect your investment.

Landscape & Design

Do you provide landscape design services?

Yes, our certified landscape designers create comprehensive plans that complement your pool installation. We provide 3D renderings, plant selection, and complete installation services.

What hardscaping services do you offer?

We install patios, walkways, retaining walls, fire pits, outdoor kitchens, and decorative stonework. All hardscaping is designed to integrate seamlessly with your pool and landscape.

Can you install pool decking and patios?

Absolutely. We specialize in concrete, natural stone, and paver pool decking that's slip-resistant and complements your pool design. Options include stamped concrete, travertine, and bluestone.

What plants work best around pools?

We recommend low-maintenance, non-shedding plants that tolerate chlorine splash. Popular choices include ornamental grasses, boxwood, hostas, and evergreen shrubs that provide year-round interest.

General Questions

Are you licensed and insured?

Yes, we are fully licensed pool contractors and landscape professionals with comprehensive liability insurance and workers' compensation coverage for your protection.

Do you offer warranties on your work?

We provide comprehensive warranties: 25+ years structural on fiberglass pools, 2 years on equipment, and 1 year on landscape installation. Manufacturer warranties also apply to equipment and materials.

How do I get started with a project?

Contact us to schedule a free consultation. We'll visit your property, discuss your vision and budget, and provide a detailed proposal with 3D renderings and timeline.

What areas do you serve?

We serve the greater Richmond metropolitan area including Henrico, Chesterfield, Hanover, and Goochland counties. Contact us to confirm service availability in your specific location.

Still Have Questions?

Our pool and landscape experts are here to help. Contact us for personalized answers and free consultation.